Customer Service Request

MARINA CUSTOMER SERVICE REQUEST

  1. LOGO
  2. Requestor

    IF A REGISTERED MARINA PARTNER OR AUTHORIZED CONTACT IS THE REQUESTOR THEIR NAME MUST BE LISTED IN THE APPROPRIATE FORMS. 

  3. Please note the Primary Berth Holder may be contacted regarding the request. 


  4. Please note the Primary Berth Holder may be contacted regarding the request. 

  5. Key Fob *

    Please note all NEW key fob request will be reviewed by the office. All tenants receive 2 key fobs for personal use and each Marina Registered partner receives 1 key fob. A maximum of 2 additional key fobs may be purchased by the primary berth holder for vendors or additional users. All additional key fobs must have a registered user assigned to them. 


  6. Key Fob User *
  7. Key Fob Return *

    ***When mailing or dropping off  the key fob back please include the slip number in the envelope. If the old key fob is not returned within 30 days your account will be billed $34.00. ***

  8. Delivery Method *

    If you would like your new key fob mailed please add your address in additional details. 

  9. Key fobs will only be held for 30 days after the scheduled pick up date. The tenant is responsible  for updating the marina office on new pick up date or submitting a new request after 30 days. 

  10. Parking Permit

    Please note all NEW parking permit request will be reviewed by the office. All tenants receive 2 parking permits for personal vehicles and each Marina Registered partner receives 1 permit. Additional permits may be purchased at the discretion of the Marina office and with approval of the Harbor Master. 

  11. Parking Permit User *
  12. Temporary Parking Permit*
  13. Delivery Method*

    If you would like your parking permit mailed please add your address in additional details.


  14. Replacement Reason *
  15. Limited to 7 consecutive days at a time. 

  16. Will your vendor require a parking pass? *

    Parking permits will only be issued for listed access days. 

  17. This is the person that will be driving. 

  18. Reason For Appointment *

    Please note that all appointments will be confirmed via Email by a member of the Marina Office Staff. You must have a confirmation email for weekend and vessel measurement appointments. 

  19. Continue to describe the reason for your visit in additional details. 

  20. Please note you will receive a confirmation email once the contact information has been updated. 

  21. Please submit a full description. Staff will gather all relevant information and respond via email in a timely manner. 

  22. I would like to add additional details about my request. *
  23. **All request will be addressed in the order that they are received. If you would like a status update on your request please call 415-831-6322 or email  recsfmarina@sfgov.org**


    All after hour requests will be reviewed the following day during business hours. 

  24. Leave This Blank:

  25. This field is not part of the form submission.